Privacy& Cookies

Privacy & Data Policy

We strongly dislike Spam and unsolicited e-mails and do not send out any mails unless you opt in to the site mail update (and confirm), we NEVER sell information and only keep what is absolutely necessary for our business with you the customer.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service and guarantee response.

We will not e-mail you in the future unless you have given us your consent by opting in on this web site.

The type of information we will collect about you includes:
Your name
Address
Phone number
Email address
Credit/debit card details - these are not held on record.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. The data is held electronically secure by DST UK Ltd and you can request a copy of any data held on you at any time.

We do use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening if you wish. The information collected in this way can be used to identify you as a returning customer when you next visit; unless you modify your browser settings, but does not hold any personal information about you.
Analysis data is collected using Google Analytics which records no personal data about an individual but records your online activity with regards to the website www.home-phones.co.uk via the use of a Cookie.

If you have any questions/comments about privacy please do not hesitate to contact us.

PLEASE NOTE: In the interest of clarity and safety, telephone calls to DST may be recorded.

You have the right to revoke any consents given for data storage at any time by contacting us.