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TrueCall Telephone Universal Nuisance Phonecall Screening Call Blocker Organiser

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TrueCall Telephone Universal Nuisance Phonecall Screening Call Blocker Organiser


Availability: Out of stock

£91.59 Excl. VAT £76.32
Got a question? Call us on 0845 8787 877 / 0151 334 4848
  • Free UK delivery on all orders
  • Fast, efficient despatch
  • No hassle returns or exchange


TrueCall Telephone Universal Nuisance Phonecall Screening Call Blocker Organiser

TrueCall are holders of the highly acclaimed Queen’s Awards for Enterprise having been recognised for their product innovation and their campaigning for changes to the law to protect the public from harassing call centre calls.

No more nuisance phone calls! TrueCall will block those annoying calls, but let your family and friends straight through. An easy phone system to organise your contacts.

Truecall remembers two lists of numbers: one list of approved callers, such as friends and families, and one of nuisance or telemarketing callers, which can be added as calls are received. It will check every call for you so there’s no need to worry.

If the TrueCall device doesn’t recognise the number from either list, it will ask the caller to give their name before letting the homeowner know that there is an incoming call. The device will then tell the homeowner the caller’s name, and the homeowner can decide whether to take the call, have the caller leave a full message, or have TrueCall notify the caller that the homeowner does not wish to speak with them.

Truecall can also cut off a call with a ‘polite’ recorded message at any time. This service has been designed for use with particularly pushy salespeople, who can be difficult to say ''no'' to. The number is then added to the call-barring list.

The lists can hold up to 1000 contact details, and they can be edited if names are mistakenly added to the wrong lists. It is easy to set up and extremely simple to use.

Recently seen on Dragons Den and mentioned in a T3 interview with Peter Jones as his favourite Dragons Den gadget.
What’s your favourite Dragon’s Den or American Inventor gadget?
"It’s a gadget from Dragon’s Den called ‘trueCall’. It links into your phone system and filters out useless phone calls.".


The trueCall Call Recorder is a memory card that allows your trueCall unit make audio recordings of some or all of your telephone calls. You can also save and archive any important answering machine messages.

Why would you want to record calls?

Questions and Answers

Q. How does trueCall handle my calls?
A. trueCall has a range of intelligent call management facilities to handle your calls.

Q. Will trueCall work on my broadband line?
A. trueCall will work happily alongside your broadband connection - just unplug your telephone and plug into trueCall.

Q. Which network providers does trueCall support?
A. trueCall will work on standard domestic telephone lines from all the main telephone providers. It works best if you have the Caller ID service from your phone supplier (this is currently available free from BT).

Q. Can I use any telephone with trueCall?
A. trueCall will work with a wide range of telephone equipment - cordless DECT phones, cordless analogue phones, text message phones, even Mickey Mouse phones! It works best with a modern cordless phone system.

Q. Does trueCall work with answering machines?
A. trueCall includes Message Manager, its own powerful answering machine. If you have a separate answering machine, unplug it or switch off any answering facilities provided by your telephone.

Q. Can I use trueCall at work?
A. trueCall was designed to be connected to a domestic exchange line. It will not operate correctly if it is plugged into a company switchboard, or anywhere that you have to dial ''9'' for an outside line.

Q. What if there is a power cut?
A. trueCall has been designed to allow you to continue making and receiving calls even if there is a power cut.

Q. How much power does trueCall use?
A. trueCall uses less than one percent of the power of a standard light bulb! It is an Energy Star certified product - products that have earned the Energy Star certification perform much more efficiently and use about one-third of the energy of conventional products. Energy Star is a joint programme of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping to save money and protect the environment through energy efficient products.

Q. Will trueCall work with my SMS/Text message phone?
A. Some modern phones can send and receive text messages (SMS phones). trueCall will allow your phone to send and receive text messages.

Q. Where should I locate my trueCall?
A. You can plug trueCall into any telephone extension socket in your house. If you have a cordless phone system, TrueCall must be located with the base station, otherwise, since trueCall is also your answering machine, put it in a convenient place for checking your messages.

Q. How will trueCall handle automated messages that I want to receive - for example from neighbourhood watch?
A. Just put the phone number of the line that sends you these messages onto your Star list, and trueCall will put these calls straight through to you.

Q. Can I configure trueCall?
A. trueCall has plenty of features that allow you handle calls exactly the way you want.

  • It is easier to resolve disputes over ''who said what to who, and when'' relating to products or services you have bought
  • Banks and insurance companies keep recordings of calls for their own protection in case of a dispute - why shouldn''t you have access to the same information?
  • If you receive malicious calls, this information may make it easier to take legal action to stop them.
  • You can keep a record of harassment by debt collection companies
  • Keep a record of what you have agreed to in case of mis-selling and slamming

trueCall Call Recorder is an SD Card - the same sort of memory card that is used in many digital cameras. It comes with trueCall Message Centre software that allows you to copy your call recordings and messages you your PC where you can store, annotate and manage them.

trueCall Call Recorder cards can store either 70 hours or 140 hours of telephone conversations and messages.

Requirements: trueCall Message Centre software requires a PC running Windows XP or Windows Vista, or an Apple Mac running OSX with PC emulation such as Parallels. Your computer needs an SD card slot, or a spare USB socket (using the supplied USB/SD card adaptor).

Note: trueCall Call Recorder is an add-on product for your trueCall unit. It requires a trueCall unit to operate.


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Shipping And Handling

We offer FREE delivery throughout mainland UK and Northern Ireland on many of our products. This excludes certain items that are difficult to ship and some special offers. ‘Mainland UK’ is defined by the delivery area set by our couriers - although geographically belonging to the mainland we do have to charge a delivery fee to some parts of the Scottish Highlands and other outer lying areas given the increased costs charged by couriers for despatch to these areas. We do however attempt to keep these costs to our customers as low as possible.

DST Delivery Prices

   Destination    Weight    Shipping Cost
 UK  Orders up to 30kg  FREE
 Non UK Mainland  Orders up to 30kg  £4.99
 Ireland  Orders up to 30kg  £12.99
 Belgium  Orders up to 30kg  £12.99
 Denmark  Orders up to 20kg  £12.99
 Finland  Orders up to 20kg  £12.99
 France  Orders up to 30kg  £12.99
 Germany  Orders up to 30kg  £12.99
 Italy  Orders up to 30kg  £12.99
 Luxembourg  Orders up to 30kg  £12.99
 Netherlands  Orders up to 30kg  £12.99
 Poland  Orders up to 20kg  £12.99
 Spain  Orders up to 30kg  £12.99
 Sweden  Orders up to 20kg  £12.99

Saturday and timed delivery is an option at extra cost which is shown at checkout.




Here are a few of the most popular asked questions by DST customers. Please email us if you would like us to include any further explanations here.

Are your products brand new?

Yes all of our products are brand new direct from manufacturer.

Can I return my product if I am not happy with it?

If you have purchased a product from us and you are not happy with it or you just want a return, you can easily return the product and the DST returns form to us within 14 days. The item must be in exactly the same condition we supplied you with (pristine condition), boxed with everything it came supplied with.

How long does it take to deliver a product?

We endeavour to ship all orders placed before 2pm for same day despatch. Standard delivery takes around 2-3 working days.

Who do you use for delivery?

For delivery we use Royal Mail and tracked couriers.

How can I track my order?

When sent via a tracked courier, we will email you a tracking number once we have processed your order.

Can I place an order over the phone?

Yes certainly. If you prefer to order via phone then please do not hesitate to call one of our specialist advisers so they can deal with your order on 0800 888 6008.